Support
Write to support@runningbuddy.app. A real person reads every message. In the app, Profile → Help & ideas sends a problem or an idea straight to us.
Is Running Buddy free?
Yes. The plan, run tracking, voice cues and Apple Health are free and stay free. Buddy Plus is an optional subscription with more of Buddy's AI, the weekly review, trends, themes and looks.
What do I need?
An iPhone with iOS 26 or later. An Apple Watch, AirPods with heart rate or a chest strap add more, but none is required. An Android app is on its way.
Does Buddy give medical advice?
No. Buddy compares your readings with your own normal and suggests an easier day when they look off, but it never diagnoses anything. If something hurts or you feel unwell, rest and talk to a doctor.
How do I cancel Buddy Plus?
On your iPhone: Settings → your name → Subscriptions → Running Buddy. Purchases are handled by Apple, so refunds go through Apple too; Help & ideas in the app has a shortcut to request one.
How do I delete my data?
Your runs, plan and health answers live on your iPhone: deleting the app removes them. On our server, Profile → Account in the app deletes your account and everything kept with it. You can also write to us and we'll delete it for you.